Structured on 4 essential pillars: Events, Enrichment, Intelligence and Treatment, the CPQD Anti-fraud solution focuses on providing non-stop monitoring of user/customer behavior, with the support of technology able to monitor large volumes of events in real time, such as financial transactions (monetary and non-monetary) and other transactions processed in customer systems.
To facilitate everyday fraud prevention chores and processes, the CPQD Anti-Fraud solution features efficient, optimized management providing:
- Dashboard displaying incident data, alert rationale, logs, related users and assets, normal entity behavior, among others.
- Pre-defined reports (Basileia II, SOX etc.)
- Policy templates
Integrating security event and fraud management to deter fraudulent actions before they are actually carried out, the CPQD software solution allows users to make the most accurate and adequate decisions for each event. This produces better conditions for the
safe deployment of electronic channels and increased customer peace of mind by means of a complete integration between authorization systems, security events and incidents, and the treatment of suspicious transactions.
To further fraud detection in the fraud prevention, detection and control process, the CPQD Anti-Fraud solution can be integrated with two additional modules:
CPQD Smart Authentication: additional authentication module using biometry for facial and voice recognition for increased access security to company systems or provided services.
CPQD Conecta: customer interaction module for out-of-band authentication and automatic treatment of cases by the virtual analyst.