providers of
Technology and Services
Have a interação inteligente in the relationship with the customer.
Maintaining a close relationship with customers has always been one of the biggest challenges for companies of all sizes and sectors. In this new routine, providing quality service remotely to all customers can make the difference in digital proximity.
Speech technologies enable the massification of intelligent interactions through humanized conversations that require a greater ability to understand the needs and emotions of customers - allowing the referral of personalized solutions.
Action CPQD
in the sector
Today, CPQD is recognized in the country as one of the main centers of competence and development of technologies and solutions that aim to provide new levels of experience and engagement with customers, through natural interfaces and artificial intelligence.
Maintaining a close relationship with customers has always been one of the biggest challenges for companies of all sizes and sectors.
how can CPQD HELP?
CPQD offers a comprehensive portfolio comprising testing and certification services, consultoria, sistemand specialized solutions, and a wide and up-to-date technological base, capable of being applied in research, development and innovation projects (PD&I) of products and solutions for the challenges of digitalization, increasingly shorter product life cycles and increasingly connected, demanding and independent consumers.
success stories
Solutions
Open Innovation and Startup Technology Acceleration
CPQD is connected with the main hubs and ecosystemsteminnovations in the country, always acting as a technological partner, with the objective of adding value and accelerating the time-to-market of products and solutions of interest to its customers and partners. For this, CPQD makes available to ecossistemits skills and laboratory infrastructure, its open platforms and technological assets and access to resources to promote innovation at the EMBRAPII Unit.
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SistemSpecialized Management
are sistemthose of software that add capabilities that provide greater efficiency in the network of telecomunications (OSS Suite), reliability in the management of contracts and consumption of ICT services (TEM) and agility and security in the monetization of new services and products (Orbill) exploited by the ecosystemtemthat of companies, industries and startups in the electricity sector.
Projects PD&I
There are more than 150 projects carried out in the context of ANEEL's R&D program and CPQD continues to accelerate innovation in the sector, either by supporting the composition of productive arrangements (generators, transmission companies, distributors, industries, service providers and startups), or in the development of tailor-made products and technological solutions based on CPQD's areas of expertise.
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AI applied in service automation and personalization
State-of-the-art technologies for the application of Artificial Intelligence in speech interaction, providing a more intuitive and inclusive experience, with numerous success stories in different customer profiles and markets.
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AI applied to data intelligence
Specialized analytical solutions that apply Artificial Intelligence to solve real challenges, such as: enabling operational decision automation, detecting and preventing fraud and losses or predicting actions in the asset maintenance process.
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Network Core C2n
Aiming to accelerate the digital transformation of your business, we created the C2n, a fully flexible private network core solution and FWA services capable of meeting ever-changing demand. With a differentiated and attractive business model, the C2n is able to quickly and simply enable modernization and automation projects that demand broad, secure, efficient and scalable connectivity that integrates with the Internet das Coisas (IoT).
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