Biometria de Voz
Security in customer authentication and optimization of your experience.
Biometria de Voz
Voice Biometrics allows confirming a person's identity through the characteristics of their voice and is much faster than a traditional confirmation. It can intelligently replace traditional authentication methods (cards, passwords, fingerprint, etc.) in security access control, user verification for digital transactions or for fraud prevention and detection.
Add value to the customer relationship
Provides fast problem resolution through a fully automated process.
Prevents agents from having access to personal customer information.
Automates at least 40% of the tempo of a call.
Allows the reallocation of service agents to more complex activities.
It guarantees an immediate decrease in your company's costs.
Identification of frequent patterns and approaches used by scammers.
Personalized and optimized experience, from voiceprint recognition.
Controls access to places that only authorized personnel can enter, such as vaults and data centers.
Process automation, no longer requiring the use of PINs and/or alphanumeric passwords – which are exchanged for a key message.
It authenticates a person considering the unique characteristics of their voice in an agile and uncomplicated way, in addition to the high level of security.
